Job Summary

The Social Media Community Management Coordinator is responsible for developing and executing the Embassy’s social media and digital engagement strategy across flagship platforms. The role combines strategic planning, audience engagement, multimedia content creation, online community management, analytics, and digital campaign execution to support Embassy priorities and public diplomacy objectives.

Key Responsibilities

• Develop and manage Embassy social media platforms and digital properties.
• Create and execute annual editorial and content calendars.
• Produce engaging multimedia content for digital dissemination.
• Research and analyze social media trends and audience behavior.
• Manage online communities and engage audiences through dialogue and campaigns.
• Organize and host online discussions and digital engagement initiatives.
• Coordinate digital communications with Embassy sections and interagency partners.
• Customize content for different demographic, cultural, and linguistic audiences.
• Provide guidance to Embassy staff on digital communication standards and best practices.
• Monitor analytics and audience insights using tools such as Hootsuite and Google Analytics.
• Support after-hours engagement during major news or public events.

Qualifications

• University degree in:
  • Political Science
  • International Relations
  • Communications
  • Business
  • Marketing
  • Or related field

Experience Required

• Minimum 2 years of experience in:
  • Digital property management
  • Social media engagement
  • Multimedia content creation
  • Online audience interaction

Required Skills & Competencies

Communication & Content Creation

• Strong written and verbal communication skills
• Ability to write and edit digital content
• Cross-cultural communication ability
• Translation/interpretation ability between English and a local language

Digital & Technical Skills

• Social media management
• Multimedia editing tools
• Graphic design skills
• Podcast and digital content creation
• Audience analytics and reporting
• Microsoft Word and Excel proficiency

Analytical Skills

• Audience analysis and trend monitoring
• Ability to identify emerging influencers and engagement opportunities
• Statistical analysis and reporting skills

Organizational Skills

• Ability to manage multiple platforms simultaneously
• Campaign management and coordination
• Budget and schedule management

Language Requirements

• English proficiency required
• Luganda or Kiswahili proficiency required

Ideal Candidate Profile

• Creative and proactive
• Strong attention to detail
• Comfortable working independently and collaboratively
• Skilled in digital storytelling and online engagement
• Able to work under pressure and respond quickly to changing events

Benefits & Work Environment

• Equal opportunity employer
• International work environment
• Exposure to diplomacy and strategic communications
• Opportunity to work on high-impact public engagement initiatives

Best Suited For Candidates With Backgrounds In

• Communications
• Digital Marketing
• Public Relations
• Media & Journalism
• International Relations
• Social Media Management
• Content Creation & Multimedia Production

Salary: UGX 89,024,911
Application Deadline: 31 May 2026
Work Schedule: 40 hours per week
Grade: FSN 9 / FP-5