Relationship Officer

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Cairo Bank

Job Purpose

To achieve agreed sales targets through growth in:

  • Customer deposits
  • Assets
  • Carded customers
  • New-to-bank customers
  • Transaction volumes
  • Digital product uptake

The role involves proactive selling and cross-selling of the bank’s products and services in line with business objectives.

Key Responsibilities

  • Deliver exceptional sales performance by identifying and meeting customer needs.
  • Sell and cross-sell bank products to achieve set targets.
  • Arrange and participate in sales campaigns and promotional activities.
  • Submit completed account opening forms in compliance with bank policies.
  • Verify correctness and completeness of customer documentation.
  • Ensure compliance with:
    • KYC requirements
    • Anti-money laundering regulations
    • Operational risk procedures
  • Attend meetings and training sessions as required.
  • Perform any other duties assigned by the supervisor.

Requirements

Education

  • Bachelor’s degree in a business-related field.

Experience

  • Minimum of 1 year sales experience, preferably in a financial institution.
  • Basic knowledge of banking products and services is an added advantage.

Skills & Competencies

  • Teamwork
  • Sales and marketing skills
  • Interpersonal and communication skills
  • Negotiation skills
  • Creativity and passion for business development
  • Proactive and decisive attitude

Application Procedure

Interested candidates should send:

  • Application letter
  • Curriculum Vitae (CV)

To:

Head Human Resources
Email: recruitment@cbu.co.ug

Deadline

Applications must be submitted no later than 5:00 PM, Friday 22 May 2026.

To apply for this job please visit www.cbu.co.ug.

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