Sales Administrator

Job Description

Main Purpose:
The Sales Administrator provides essential support to the sales team by managing administrative tasks, maintaining accurate data, and facilitating communication. This role ensures smooth operations within the sales department, enabling Key Account Managers to focus on driving revenue and building client relationships.

Role Details:

• Job Title: Sales Administrator
• Reports to: Key Account Manager
• No. of Vacancies: 1
• MTN Uganda Limited is an equal opportunity employer seeking a competent individual for this role

Main Job Functions / Key Responsibilities:

Administrative Support:

• Manage calendars, schedule meetings, and coordinate travel arrangements for the sales team
• Organize and maintain sales documentation and records

Data Management:

• Update and maintain customer information and sales activities in the CRM system
• Ensure data accuracy and accessibility for reporting and decision-making

Sales Documentation:

• Prepare and process quotations, proposals, and contracts promptly and accurately
• Support timely submission of documents to facilitate deal closure

Meeting & Event Coordination:

• Organize logistics for sales meetings, presentations, and events, including venue booking and material preparation

Reporting & Analysis:

• Generate and analyze sales reports, dashboards, and performance metrics
• Provide insights to assist in strategic planning and forecasting

Communication Liaison:

• Act as a central point of contact between the sales team and other departments
• Ensure timely resolution of queries and alignment across teams

Inventory Management:

• Monitor and manage promotional materials and sales collateral inventory
• Ensure availability of updated resources for client engagements

Responsibilities

• Provide day-to-day administrative and operational support to the sales team
• Maintain accurate records and ensure data integrity within CRM systems
• Support sales processes from documentation to deal closure
• Coordinate meetings, events, and internal communications
• Track and report on sales performance and operational metrics
• Ensure alignment and collaboration across departments

Qualifications

Education:

• Bachelor’s degree in Business Administration or a related field

Work Experience:

• 2–3 years in sales support or administrative roles
• Proficiency in Microsoft Office Suite and CRM systems
• Strong verbal and written communication skills
• Ability to engage both technical teams and customers
• Ability to multitask and maintain attention to detail in a fast-paced environment

Skills / Physical Competencies:

• Attention to detail and accuracy in data entry and documentation
• Strong organizational and prioritization skills
• Clear and professional communication skills
• Customer service orientation with a proactive approach
• Technical proficiency in MS Office and CRM systems
• Problem-solving ability
• Effective time management and ability to meet deadlines
• Collaboration and teamwork
• Adaptability in dynamic environments